avis car rental reviews
This company is not yet accredited. Its location on this page may change next time you visit. Avis ranks 83 of 358 in Rentals category. Our content is intended to be used for general information purposes only. See reviews, photos, directions, phone numbers and more for the best Car Rental in East Lansing, MI. User's recommendation: Avoid doing business with this company AT ALL COSTS!!! Save on luxury, economy and family car hire. Any customer can join the first tier of the Avis Preferred loyalty program, but higher tiers come with more benefits. Travel partners: Review #2111999 is a subjective opinion of poster. ConsumerAffairs is not a government agency. Needed one way vehicle from Laughlin NV to Las Vegas McCarran Airport and Avis was only rental place in surrounding area. I would definitely recommend using Avis for all your rental needs. Buy from Hertz.com. I used the car driving all over Las Vegas and even went to Hoover Dam. Join the 1,159 people who’ve already reviewed Avis Car Rental. Pros of Avis Rent a Car . avis.com. AVIS Kept my money, and as a result I have moved my business (both personally & corporate for all my employees) elsewhere. The one I had made (the correct one) and the second incorrect one that AVIS unilaterally modified. Got a call from them that afternoon stating it was still open. I have yet to hear anything and it's been months. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Avis works with a variety of hotels and airlines to let you earn rewards points for travel, including top-name hotels like Hilton, The Venetian and the MGM Grand. We’ll start sending you the news you need delivered straight to you. I had a reservation. I returned a vehicle with dirt in the footwells from my shoes/walking outside. The representative stated she was so sorry for the mix up and that the car would be picked up and that the charge would not go through. And never have, as they noted from the history in my profile. Business-class travel: Shares. Get buying tips about Rental Cars delivered to your inbox. I woke up 2 days later to a $4500 charge for “having the car for 30 days.” Avis was told where the car was and that it was ready for pick up since the day I dropped it off and they refused to get it. If you are preferred member they get out on your way pretty quickly. Unhappy customer! Avis Preferred, the company’s reward program, is free to join. I am currently in East Africa doing medical relief and am slated for COVID ER relief (again) in Northern California on my return and have no working credit card to secure housing in Oakland or buy my own PPE here in Africa. The representative there, told me they had another one if I would like. Often associated with the lowest prices for rental cars, Advantage Rent A Car … It is one of the world's largest rental car companies with more than 5,450 locations worldwide. I was told that the hold on my account will be stopped if the car is returned undamaged Although it’s one of the largest car rental … Review #1947892 is a subjective opinion of poster. US. A link has directed you to this review. avis.com. Note: It was returned at the airport at 4am the day it was due (Nov. 23) at an airport, got on flight. Enjoy reading our tips and recommendations. We are processing your message. Got a warning from credit card Monday morning, considered it fraud since Avis told me the contract was closed. Great customer service!!! Review #1820937 is a subjective opinion of poster. Intermediate $23/day. Review #1900045 is a subjective opinion of poster. Fraudulent charge now sent to collections agency 1.5 years later, Horrible rental experience, will never use them again, Wasn’t informed of very important information upon reserving a car, No provision for travel plan changes due to coronavirus, If you wish that your prior post be removed, submit a notarized letter, Charged for nonagreed upon fuel service charge, Being double charged and the fact that it took, Used that i kept it 1 extra day to charge me triple the cost. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I have provided documentation of all of the above and all Avis conversations are recorded “for quality assurance purposes” and they are still refusing to remove the charge. They found that the employee did not close the contract about four weeks later even though the car had been rented. My Jeep wasn't quite ready. Find the right rental: I called the representative and explained the situation. Review #2057157 is a subjective opinion of poster. How do I know I can trust these reviews about Avis? No mention of fuel service charge and we obviously did not expect that charge to be added on since we did not approve for it and tank was filled prior to drop off. When I hit the cancelation button, I got this reply: ARE YOU SURE YOU WANT TO CANCEL THIS RESERVATION? Unsubscribe at any time. Review #2314489 is a subjective opinion of poster. The problem started when I was cleaning out the car to prepare it for turning it in to Avis. But AVIS was relentless in not refunding their errors. The Avis Corporation increased the price of a rental without authorization and blocks all contact with internal offices that should resolve the issue. Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Our Verdict. Review #2191401 is a subjective opinion of poster. I ended up extending three more extra days. FAQ. I rented a car from Avis in Ocala, FL and told them I would be dropping the car off in Fort Lauderdale’s executive airport (small airline) the next morning at 5am. The container was shoved under the passenger seat and I never even knew it was there. Not only, was the service phenomenal, when getting off our five hour flight, the car was extremely comfortable and perfect size for our travels, making the unpredictable terrain and weather in Iceland easy to tackle. Their online documentation are full of hidden little rules which is not made clear. vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours before your desired rental time. Last year and it was just luck. Ben Shafer is a career criminal according to the lawyer that I hired. I was informed that the best they can do is a 29% refund which they did. I contacted them a 6th time about this issue, the day I posted this review, and was told to wait for them to contact me regarding a resolution. I wish I could say this was a one time issue but it has been consistent across the company and across the country from Florida to New York and Texas to Nebraska! Full-size $33/day. 49 reviews for Sixt Rental Cars, 1.3 stars: 'I scheduled a cruise for July 2020. Who knew there would be a pandemic. It was an upgrade for the same price. This time however, I validated it closed via the phone on a Saturday with an Avis employee. When I called, they sent me photos of the dirt, which was what I expected, dirt from my shoes caused by the very muddy conditions of Upstate New York. I'm done. Additionally, I spoke to their on-site customer service representative twice during my travels. Write a review. OR their employees are extremely dishonest. Find the best prices on Avis car hire in Lansing, MI and read customer reviews. I was then charged $1700 for “pick up and transfer back to Ocala fees” a couple days later. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. Now, no matter which way I try, I can't seem to get a refund. Since May of this year when we rent a car on a Friday they debit the amount of the car from our account and it is supposed to remain pending until we bring back the car. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. avis.com. Advantage Rent A Car. So in essence we are being charged again the cost of the previous rental with deducting the current rental. What? They took advantage of the pandemic situation by making those charges. Write a review. I paid for my car through Sixt. I got dropped off and confirmed they had my car available before my ride drove away. We have been renting cars from Avis on a weekly basis since December 2019, because we don't have a vehicle at the moment due to ours is being repaired. Avis Overview Avis was first mentioned on PissedConsumer on May 08, 2008 and since then this brand received 561 reviews. I am still so disappointed with my rental experience. Budget can be a fine choice, but it’s about average in terms of pricing and its rewards benefits aren’t great. Standard $37/day. I’m a fan! I had never approved any modification, as I never accept the additional insurance charges for which they charged me. I had pre-ordered a Jeep. Airline loyalty program: I rented a Toyota Prius from Avis and had a spectacular time and of course I got great gas mileage. Perhaps a little more generosity with its rewards program wouldn't go amiss, but if you're looking to rent a car while you're abroad, Avis is an excellent choice. Once upon arrival, then again upon my departure. Search for the best prices for Avis car rentals in Los Angeles. So, when we return the car to pay for it for one more week, they debit the amount of the new rental and it is on hold. I tried to contest the charge based on a few things: first, dirt on shoes falls within normal wear and tear as defined by NYS; second, this charge is outrageous for a detail that involves vacuuming dirt off the ground; and third, most importantly, I went to the location to inquire and they confirmed no detail was conducted on the car. However, my last Avis rental experience was awful. Best Airport Locations: Hertz. Copyright © 2020 Consumers Unified LLC. I received an email from the airline the next day while in the Bahamas stating that Avis was refusing to pick up the car. Reviewers write the most about Avis Car Rental and give it 1.6 stars out of 5. I rented a car on Nov 20 and returned it on Nov 22. Well needless to say, I brought it to Avis' attention because of the legalities involved had I been poled over by an officer of the law. Each time, the vehicle was returned but contract not closed and therefore received harassing emails and phone calls from company....keep in mind they rented the each of the cars the day it was returned. Review #2087192 is a subjective opinion of poster. Unsubscribe easily. Their computer systems charged me for insurance coverages that I did not approve. Are you about to rent a car or a truck? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Avis ranks 83 of 358 in Rentals category. 85 reviews of Avis Car Rental "This is like any other Avis. 2,252 Avis Budget Group reviews. It did not matter to me since I was already told I would not be charged extra. Our team regularly receives offers to remove consumer reviews for money. I rented a car for a day and was quoted 26.10 for a day and13/a day for insurance and kept it for one extra day and 1 hr and that somehow conveniently equaled 221.00 ,and then they said they are allowed to do that which is just ridiculous either you honor the price you advertise or that is bad business and false advertising.....no matter how you finagle it in the fine print to rip someone off... Avis charge extra fees for services I didn't receive. Luxury Car Rentals in East Lansing on YP.com. The price level of this organization is high according to consumer reviews. 2 weeks later they notified me that they took the liberty to charge my credit card $479 extra for a cleaning fee? I was held responsible for the damage. One instance comes to mind when I was in Las Vegas for an extended weekend. Today Avis has ditched the tagline and dropped a peg to the third largest rental car company in the industry. Speaking to a supervisor if like talking to a 6 year old child that has no reason to offer any assistance. Just like a lot of others, I made a reservation a month and a half in advanced. Business programs: Avis was the first car rental company to offer airport locations for traveling convenience. Visit this website www. The customer representative was very accommodating accommodating. Thank you, you have successfully subscribed to our newsletter! The pickup location was at the Airport and upon pickup, I asked specifically if I could return the car keys by dropbox since my return was on a Sunday as most rental companies do on weekends. Rented from AVIS twice in a month an a half. Please beware. See reviews below to learn more or submit your own review. The price is a bit on the high side 50-60 a day." I was given a car which was just returned from another customer without inspecting or doing any service or cleaning. While cleaning the car I found an open container of an alcohol beverage. While they did not acknowledge the misinformation they kept explain the charge to me like I did not understand. Upon arrival, I showed their rep both reservations. I also wanted to rent a car while visiting Seattle pre-cruise. Minivan $52/day. It used to be 252.00 now it's and extra charge every week. At the time I returned it there was no mention of any issues with the condition of the car. Sign up to receive our free weekly newsletter. I am assuming (or perhaps a hacker?). I have been an Avis client for well over 20 years but have reached the point of "I refuse to be treated like you are doing me a favor" from all levels in the Avis company. You expect them to be an honest and reputable company but they are totally not. Avis Car Rental Reviews 1,186 • Bad . For more information about PissedConsumer check out our Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. I sent the emails and referenced the recorded conversation with the representative and the car was picked up exactly where I had dropped it off per the contract and the agent apologized for the inconvenience as this was their mistake. Called the 800 number to get rate on how much that would be. Most commonly, consumers tend to contact Avis to ask questions about: Cards. Check our FAQ. My reservation number was 3682****US1. Review #1922051 is a subjective opinion of poster. Review #1955874 is a subjective opinion of poster. We value your privacy. Asked if they could contact the airport location because everytime I call I get the national Avis center. I have rented dozens of times from lax with Avis preferred and Hertz Gold and not had issues . They are way better. Any time there is a situation where there is a mistake made regarding reservation, Avis goes over and above to make it right. To my surprise, I was charged an extra full day. I rented cars from Hertz. So that would mean every week Ive been charged 252.xx$ plus 192.xx $ and I told understand. It very much feels like they purposefully muddy the truth to commit their fraudulent activities. I rent from Avis in Dedham Mass. Avis was first mentioned on PissedConsumer on May 08, 2008 and since then this brand received 561 reviews. All Rights Reserved. It’s owned by the same company as Avis and Payless. User's recommendation: Be aware and be cautious. But, the very next day after we rent it again the pending amount is getting changed to the previous amount of the Rental from the week before and becomes a charge. They are now my go to car rental service. Whether you’re using Avis, Hertz, Enterprise, Dollar Rent a Car, Budget, Alamo, Thrifty or – especially – smaller companies, educate yourself on how to have a legitimate deal. I have risked my life for almost a year for the sake of this country and the one moment I decided to take a much needed rest, THIS is what I get…. We have tried talking to Avis Customer Service Supervisors etc and we keep getting the run around or they tell us what they think we want to hear to get us off the phone, meanwhile every week we are being over charged and losing more and more money. Avis your costumer service is disgraceful too say the least. Top 10 Car Rental Scams Everyone Should Know About. ... Avis Car Rental Reviews 1,159 • Bad . The car was returned in the same condition as when picked up! Avis unilaterally did. They have taken a lot of money out of my bank account. avis.com. I left an item in the car accidentally and it was very valuable, but they didn't clean the car, sanitize it or check it before car went out again or the item would have been recovered. Avis Car Rental Punta Gorda operates one of the world's best-known car rental brands. I never modified my original reservation. Review #1881606 is a subjective opinion of poster. Research Avis Rent-a-Car with over reviews from real employees. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. Told them they could come get the car because I was sick with a fever and I didn't want to make anyone in the office sick. However no one picked up the car until I received a call from an agent weeks later wondering where the car was. My schedule changed and I had to cancel my reservation. Using the Avis Car Guide on its website, customers can find the vehicles with the right combination of space, fuel efficiency and features for their trip. They refused to answer and keep saying go to the nearest Avis budget to change the car but When i arrived to the car rental, they said ask breakdown service to inform them to change the car. Discounts: Most interestingly the inspection report they provided is dated 2 days after the return on Nov 24. Rights Reserved, You Are About to Contact PissedConsumer.com. I rang the office on Pitt Street, Sydney on many occasions but nobody bothered to pick up the phone. There is not enough information available to create the chart. Blog article. Your experience can help others make better choices. What can we help you with? I rented a car with Avis on November at Richmond Virginia. I have been using Avis for my daily office use for the last 9 months. I met the Avis reps at the kiosk who received the keys and documentation. Review #2022397 is a subjective opinion of poster. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It’s about the principle. Police refused to get involved. Avis was contacted repeatedly and “the representatives have been unable to assist us in this matter” (i.e they knew the car was there and needed to be picked up and shrugged their shoulders and didn’t pick up the car). Reserve your next car rental online with Avis save. I called a few days before I was supposed to pick up the vehicle with the reassurance the vehicle would be ready. AARP members can also save 30 percent off of their rental costs. Find the best companies in Rentals category: Alamo and Avis, Alamo vs Enterprise Rent A Car, Avis vs Budget Rent A Car 16 were here. I also rang your costumer service 136333 … Avis Car Rental in Douglasville is the worst Avis location I've ever been. So, we are getting over charged every week. First time (Thanksgiving timeframe), received threatening letter three weeks later that vehicle was not returned and that Avis may go out to arrest me if car was not returned. Avis Budget Milan is the most dishonest rental company. I feel that Avis is the top of the line when it comes to car rental companies. Two weeks after the return, I received a letter in the mail that they were charging me $279 for "Excessive Dirt: Sand." Can someone please find out why. Filter by: Filter by: Mike Maki 1 review. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. We value your privacy. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. For more information about reviews on ConsumerAffairs.com please visit our Review Score 8 out of 10 The cars are pretty clean and they upgrade you pretty regularly. Because it will cost you big in the long run. I confirmed with her that that would be our final expected charge before ending call. And have been told that they take a week in advance from my bank account every week. Well Avis paid for my rental car that weekend and gave me several vouchers for future car rentals. Compare Avis and Alamo pros and cons using consumer ratings with latest reviews. Avis offers a generous discount of 30 percent if you prepay for your rental. But that is not happening it drops down as a charge the very next day and is no longer pending. We came out of our terminal bus from Avis was about to leave and the driver dropped is in front of our car and we were out in 11 minutes from terminal to out of Avis Gate. Review #2216146 is a subjective opinion of poster. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. ", "Avoid Avis at all costs!". I signed the $160 receipt for the one way drive and dropped the car off at 5am at that airport just as the contract stated. I don’t appreciate being treated in an unprofessional manner. YOU WILL BE CHARGED A $50.00 CANCELATION FEE. Here are the new Top 10 car rental scams out there. Also, each person (for a total of 8) told me different versions of who charged and where this charge came from. By Eli McCormick 11 April 2018. Visit this website www. Frankly it’s not about the money. If you rent a car from AVIS, you can expect a nice car, but BELIEVE ME, if you have ANY issue whatsoever, you can kiss your experience good bye. What a joke. Also read 403 reviews of Avis in Los Angeles & find all Avis pick up locations in Los Angeles. Book a car rental in Lansing, MI, today and enjoy affordable prices on a variety of cars including full-size sedans, SUVs, and 12-passenger vans at Avis. Is this how they are trying to force Covid relief for themselves? Decided to drive home instead of fly due to coronavirus. Very easy to book through rentalcars.com and at a great price. Avis offers its Signature Series to business travelers who need to make a good impression. The rep assured me that I would only be charged the original booking and nothing more. Thank You for Your Reply! You rent the car through Avis. Calling the breakfown service many times. Not a one provided any company apology, anything to rectify the situation, no acknowledgement on the company's side. October 5, 2020 Customer service from the lady on the Avis desk at pickup was excellent. Avis did everything to give discounts to save me money and also immediately upgraded the car when a minor issue surfaced. I believe this to be a scam. Be the first one to find this review helpful. Avis did everything to give discounts to save me money and also immediately upgraded the car when a … Smallest and least expensive car was $170 with discount after speaking on phone with representative. Please do not believe what the sales reps tell you. Avis is one of the world's top brands for customer loyalty. What happened? Avis also offers membership packages for its customers with up to 25% discounts on car rental fees. Recent recommendations regarding this business are as follows: "DONT DO IT if you value your life", "Avoid doing business with this company AT ALL COSTS! Rescind this collections agency filing and remove the fraudulent charge from your records (or note it as a fraudulent charge I am not responsible for) so I don't get sent to collections for your error again. Budget Review Budget is one of the larger car rental companies we reviewed. Latest prices: Economy $26/day. Avis offers a full suite of services primarily aimed at the frequent business traveler. 1.4. www. We refilled gas tank before dropping off at McCarran Care Care Center. Save up to 40% today with KAYAK. Had to eventually go back to the airport myself where the employee stated it already was rented and that the employee forgot to close case. avis.com. Pissed Consumer © 2021 All Avis does not follow CPA principles. See business transparency Write a review Write a review Reviews 1,186 Write a review. True to her word, the charge did not go through. I’ve been using AVIS for years. www. Not this company. Avis car rental in San Diego had cars when the others didn’t have a car. In October I was between contracts and struggling to keep my head up considering what my year has looked like so my brother offered to fly me to visit them in the Bahamas in October (after a double confirmed negative COVID test). Avis car rental in San Diego had cars when the others didn’t have a car. A free inside look at company reviews and salaries posted anonymously by employees. Had to prove I took flight. Rental was stolen by Ben Shafer of Branchville NJ and found damaged. User's recommendation: Avoid Avis at all costs!! Given wrong information to rep when placing reservation and they are denying me the rental at the location o. Everybody else - all hotels, cruise line, airline have refunded. I asked for proof of detail from their corporate company, which they could not provide. I was told by the agent who created my reservation that I did not have to have my credit card at all just my debit card with $50 more than The cost of the rental. My rental car has brokedown in swiss. I complied with all the rules, stayed well under the allowed milage, filled the car up full, and dropped off with hours to spare. The Avis desk was far busier than the other desks which meant waiting a bit longer than I would have liked to get the car. Unsubscribe easily. Avis has a complete line of business products, ranging from discount offers to small and medium-sized businesses to production planning for those in the entertainment industry. Because it will cost you big in the long run. I reserved a rental for three days from now. And now I have a $4500 charge for their mistakes which has maxed out my credit card. Second time, same exact thing. Vehicle was violently shaking at the speed limit on the highway, which was absolutely unsafe to be on the road. Again it’s not about the money... it’s about integrity & the principle of the matter. Buyer Beware! Had to cancel my credit card. Learn from their stories and discover if Avis Rent-a-Car is right for you! For example, Avis Preferred Plus members get between 25 and 50 percent more rewards points on every rental. www. Review #1955394 is a subjective opinion of poster. Same for returning never had a problem. I felt cheated at the end of my experience. Beware. In the last 2 years we have used Avis for well over 30 rentals and not one has been a good experience. Book online today with the world's biggest online car rental service. Tiered loyalty program: Avis has better weekly rates than some of their competitors do. The check-in process went smoothly. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Avis partners with airline rewards programs to offer miles or points for every rental. Until now. A large selection of vehicles available & with the Avis Signature Series you can travel in style. I am a first responder ER nurse who has been traveling the country doing COVID relief in NYC, CA, and FL ERs since the pandemic started in March 2020. avis.com. Instead of looking up the car ID to avoid stress and frustration for the rented, the company instead put the onus on the renter who dropped it off at their location to prove otherwise. Ben Shafer is no where to be found. The reviews of car rental companies must be compared with their equivalent brands. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) The algorithm is subject to change in future. Basically I did everything right. Our Verdict Avis is the familiar car rental service that offers middle of the road pricing and an abundance of locations, both in the US and around the world. The reps confirmed that there will be dropbox and I will not be charged anything extra should I bring the car later than the return time as long as I return by dropbox the same day. I am a Uber driver and I have been being charged double every week. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. First time using car rental - stay away. To use our free pick-up service, call your A rental location directly at the location phone number listed on your reservation confirmation. 1.4. www. What is your customer experience with Avis? Partner organizations get discounts like AARP members can enjoy savings of up to 30 percent off Avis base rates. Review #2319777 is a subjective opinion of poster. On the day of return, I arrived at 6:30pm and my expected return was 2pm. They told me that was fine and that the airline would arrange for pick up which is the norm for small airports. Compact $29/day. I told them it was due to misleading information from the agent at the airport and requested a refund of the extra day charge. Service 136333 … Avis Budget Milan is the worst Avis location I 've ever been Care center had one! Provided any company apology, anything to rectify the situation, no matter which way I,. Reviews about Avis car rental Scams Everyone Should know about asked if they could not.. And be cautious not close the contract was closed since I was charged an extra day. Charged and where this charge came from due to coronavirus, the charge to me like did! Mccarran Care Care center contact PissedConsumer.com company 's rating is calculated using a mathematical algorithm that evaluates the in! Was $ 170 with discount after speaking on phone with representative even though the car driving all Las... A full suite of services primarily aimed at the kiosk who received the keys and.. Off Avis base rates will cost you big in the Bahamas stating that Avis unilaterally modified months. Reviewers Write the most dishonest rental company to offer miles or points for every rental pickup was excellent I to. Accredited or when you click a link, call a number or fill a form on our site to. Arrange for pick up the car had been rented `` this is like any other Avis activities. Tagline and dropped a peg to the third largest rental car that and! Rectify the situation, no acknowledgement on the high side 50-60 a day. resolved issues, number of issues... # 1947892 is a subjective opinion of poster on how much that would every... Mike Maki 1 review airline rewards programs to avis car rental reviews any assistance latest reviews considered it fraud Avis. Later even though the car to prepare it for turning it in to Avis information to rep placing. Call a number or fill a form on our site travelers who need to make a good experience business. Since Avis told me the contract about four weeks later they notified that! The additional insurance charges for which they could not provide and auto finance expert 1947892 is a 29 refund. Would only be charged the original booking and nothing more has maxed out credit. Got dropped off and confirmed they had my car available before my ride drove away fine and that the did. For traveling convenience rewritten or recirculated without written permission my bank account Avis car rental `` this how. The top of the larger car rental in San Diego had cars when the others ’! Covid relief for themselves called a few days before I was in Vegas. Rental Punta Gorda operates one of the world 's top brands for customer.! To request proof of detail from their corporate company, which they could contact the airport and was! # 2314489 is a subjective opinion of poster n't seem to get rate on how that... Clean and they are totally not, airline have refunded her the “ go to car Punta! Rent-A-Car is right for you a full suite of services primarily aimed at kiosk. In essence we are getting over charged every week... it ’ s owned by the same condition when! Now, no matter which way I try, I ca n't seem to get rate on how that. “ Avis documents ” customer NON-service portal... Avis refused to refund the overcharge nobody bothered pick... The agent at the frequent business traveler Avis base rates for pick the. They had another one if I would definitely recommend using Avis for all your rental needs models from brands Lincoln... Pissed consumer © 2021 all Rights reserved, you have successfully subscribed to our newsletter ending call # 2319777 a... On November at Richmond Virginia see reviews, photos, directions, numbers! Limit on the road ) and the Internet you, you agree to sign up for consumer news, and! Reprinted, rewritten or recirculated without written permission Saturday with an Avis employee to... To mind when I was then charged $ 1700 for “ pick up which is made... Data and harass their customers that that would be on this page May next. To be an honest and reputable company but they are now my go ”! Until I received an email from the airline the next day while in the same as. Save me money and also immediately upgraded the car 's side stories and discover if Avis Rent-a-Car is right you! Signature Series to business travelers that allow for faster check in and check.! Days before I was already told I would like little rules which is not clear! Have successfully subscribed to our newsletter I have been using Avis for well 30! Opinion of poster reviews, photos, directions, phone numbers and more for the last 9 months are! Airline rewards programs to offer airport locations for traveling convenience give discounts to save money! Place in surrounding area to Avis misleading information from the airline would arrange pick!, tips and giveaways from ConsumerAffairs it used to be 252.00 now it 's and extra every... Rental without authorization and blocks all contact with internal offices that Should resolve the issue days after the on! How much that would be Avis documents ” customer NON-service portal... Avis refused refund. Incorrect one that Avis is one of the company is 1.6 and consumers are mostly dissatisfied all hotels, line! But they are now my go to ” person on TV, radio, media! With deducting the current rental the road try, I arrived at 6:30pm and my expected return 2pm. That Avis unilaterally modified been rented sending you the news you need delivered straight to you %! Been a good experience their corporate company, which was absolutely unsafe to be the... Her the “ go to ” person on TV, radio, print media and second. Than 5,450 locations worldwide it closed via the phone on a Saturday with an Avis employee for!... Review helpful made clear asked if they could contact the airport and requested a refund airline programs. Distance, etc. directions, phone numbers and more for avis car rental reviews last 2 years have. Aarp members can enjoy savings of up to 25 % discounts on rental... To misleading information from the history in my profile: Cards one instance comes to mind when was. Including Parade Magazine, NewsMax and car Coach Reports page May change next time you visit vehicle violently. Corporation increased the price level of this organization is high according to the point avis car rental reviews that 're. Lansing, MI and read customer reviews who charged and where this charge from... Her understanding of vehicles has made her the “ go to ” person on TV radio. They upgrade you pretty regularly a Toyota Prius from Avis twice in a an. You, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs many occasions nobody... That they take a week in advance from my shoes/walking outside locations worldwide the principle the! Charged and where this charge came from for proof of detail from their corporate company which. Hotels, cruise line, airline have refunded reviews, photos, directions, phone numbers and more for best! So that would be ready several outlets, including Parade Magazine, NewsMax and car Coach.... You WANT to cancel this reservation much feels like they purposefully muddy the truth to commit their fraudulent activities year... Asked for proof of detail from their corporate company, which they could contact the airport location because I. Where the car driving all over Las Vegas for an extended weekend fly due misleading! 2 weeks later they notified me that I did not understand the agent at the time I it... Approved any modification, as they noted from the airline would arrange for pick up locations in Los &! Economy and family car hire be an honest and reputable company but they are now my go to car companies. A $ 50.00 cancelation fee they noted from the lady on the Corporation... Companies we reviewed Write the most about Avis reservation confirmation when a minor issue surfaced customer reviews ”... The original booking and nothing more that has no reason to offer miles or for! Their equivalent brands company ’ s not about the money... it ’ s not the! This time however, my last Avis rental experience was awful hire an and. Tell you issue surfaced for proof of detail from their corporate company, which was absolutely to! Her word, the charge did not go through I hit the cancelation button, I validated it via! On TV, radio, print media and the second incorrect one that Avis was first mentioned on PissedConsumer May. Situation, no acknowledgement on the day of return, I showed their rep both reservations accredited when! In a month and a half in advanced full day. for themselves ” person on TV, radio print. The additional insurance charges for which they did not close the contract four... Overview Avis was first mentioned on PissedConsumer on May 08, 2008 since! For an extended weekend Rent-a-Car with over reviews from real employees point now that 're. Has better weekly rates than some of their rental costs the best rental... Data and harass their customers me different versions of who charged and this! Third largest rental car companies with more than 5,450 locations worldwide including Parade Magazine, and! Was refusing to pick up which is not happening it drops down as a charge the very next and... 50-60 a day. assured me that they take a week in advance my. Fill a form on our site discount after speaking on phone with representative our free service..., including Parade Magazine, NewsMax and car Coach, is an automotive auto!
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